Privacy Policy

Who we are

Our website address is: https://www.ssdscrews.co.uk.

What personal data we collect and why we collect it

We capture data for a number of reasons:

Mainly, we require your personal details to fulfil an order, request or customer service issue that you’ve requested. This data is essential to us fulfilling your requirement and is collected as part of our on-going business activities. For example, we collect your address from you during checkout, to ensure we’re able to deliver goods to your requested location.

We store some personal details in order to communicate with you relating to our business activities. This may be informing you of our current product range, deals, discounts and offers on our product range. We only do this when you have actively consented for us to add you to our database.

We also store some personal details when you’re using our site, to allow us to identify any website technical issues, and for us to develop our systems to provide a fast, easy experience. We don’t automatically store many personal details, normally just secure server logs and this is in line with industry best-practices and well-established processes taken by the majority of sites you visit across the internet.

The lawful basis for our processing of your information is the contract of sale created when you make a purchase.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Cookies are small, harmless and confidential text files with unique IDs that help us to recognise you when you visit our website.

They help us to attribute browser behaviour, shopping preferences, advertising preferences and to improve your shopping experience.

We also use cookies to allow us to complete essential functions of the website, for example, when you leave a product page, we need to remember whether you have added this item to your basket as you continue browsing the website.

We also deliver a number of cookies from third party service providers. These provide anonymous IDs back and forth for the reasons described above. We’ve described a range of these below, so you can understand a typical 3rd party cookie usage.

Analytics – We use analytical software to understand how our visitors are using the site, this includes understand where customers may be having difficulty browsing, where we can add more information or easier processes to make your experience better, and where you’re visiting the website from.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Can I opt out of cookies?

You can choose a range of cookie settings in your browser. For more information on this, please visit the page below that relates to your specific browser. You are responsible for checking that the data the links contain is valid and up to date.

Google Chrome
Safari
Firefox

It’s important to note that restricting cookies may have an adverse effect on how functional the ssdscrews.co.uk site is. Many integral parts of our website rely on cookies for our core functions, so you may find that the website does not work as intended, and therefore you may be unable to place an order

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We maintain direct control over as many processes as we can. As necessary in connection with the above purposes, your personal data may be transferred to our authorised third-party service providers and partners. We conscientiously select and review authorised third parties when possible and review their privacy and security policies. These authorised third parties may be among other things, Analytics & Personalisation Software Providers, technology support businesses, Card Payment Processing, Delivery And Logistics, Email Service Providers, Customer Service Software Providers, Finance Providers, Fraud Prevention & Credit Agencies or similar. Members of ssdscrews.co.uk staff or the staff working for these third parties may also access and otherwise process your personal data in connection with their job responsibilities or contractual obligations. Here are two instances where we will need to share your data:

Payments: In order to take your payment we pass your name and payment details to our payment processor.

Delivery: We pass on your name, address, and phone number to the courier / delivery company used to deliver your order.

Some of these personnel and authorised third parties (for example payment processors) may transfer data outside the United Kingdom (“UK”) or European Union (“EU”). We take appropriate steps to ensure that data remains within jurisdictions with adequate protections for personal data and ensure that recipients of personal data from us are bound to duties of confidentiality, where relevant or appropriate. Where this is not possible, we rely on data minimisation, the selection of trusted companies with privacy policies and auditable processes which we have reviewed and seek to ensure that there are adequate safeguards in place for protecting transferred data, for example Standard Contractual Clauses. We may also be required to disclose or otherwise process your personal data in the context of a regulatory audit to which we may be subject from time to time.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law or to enable us to provide you with your requested service or as outlined earlier in this policy.

How we protect your data

What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

Personal data shall be subject to additional safeguards to ensure this data is processed securely. For example, we work hard to ensure data is encrypted when in transit and storage, and access to this data will be strictly limited to a minimum number of individuals and subject to confidentiality commitments.  

Information stored and processed by ssdscrews.co.uk is secure to the latest industry standard, for example:

When you input your information into our website, we transfer your information to our secure servers via Secure Standard Layer software, known as SSL. You can find details of our certificate my clicking on the [LOCK] icon at the top of your web browser.

We store your personal details on secure servers which utilise high level security protocols. This is industry standard and used by thousands of companies across the world.

END OF POLICY

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